Privacy Policy

Information You Provide

When you send an enquiry, we receive your name, email address, subject, and message, including any product specifications or business details you include. We use these to reply and prepare quotations.

If you create an account, we store your name, email address, and account details. You can also upload a profile photo. Order records linked to your account may include the items, amounts, status, and contact or delivery details provided for that order.

Google And Microsoft Sign-In

If you choose Google or Microsoft sign-in, the provider shares basic account information with our sign-in service, such as your name, email address, account identifier, and profile picture if provided. We use this information to create or recognise your account and sign you in.

We do not receive your Google or Microsoft password or request access to your emails, contacts, or files. We do not sell your sign-in information or use it for advertising.

Storage And Sharing

We use Supabase to manage sign-in, account records, and profile photos. Our email service processes enquiry messages and replies. Our hosting and sign-in services may process technical details, such as IP addresses and access logs, to run and protect the website. These providers may process data outside the United Arab Emirates.

We use your information to handle enquiries, manage your account, and support orders. We may also disclose information when required by law. Profile photos are stored at public image links, so anyone with the image link can view them. Please only upload a photo you are comfortable sharing.

Cookies, Website Statistics, And Maps

We use cookies to keep you signed in. Blocking these cookies may prevent account features from working. The website includes Vercel Web Analytics to measure visits and understand which pages, browsers, and devices people use.

The contact page includes a Google map. Loading it connects your browser to Google, which may receive information such as your IP address and use cookies under its own privacy policy.

Keeping And Removing Information

We keep information for as long as needed to manage your account, respond to enquiries, support business records, and meet legal requirements. You can remove an uploaded profile photo from your account page.

To request a copy, correction, or deletion of your personal information, or to close your account, email us. We may need to confirm your identity and retain records required by law. You can also remove this website's access through your Google or Microsoft account settings; doing so does not automatically delete records already held by us.

Questions And Updates

For privacy questions or requests, contact contact@radianttrading.ae. Our office details are on the contact page. We will update this page and the date above if our practices change.