Terms Of Service

Product Information And Enquiries

You can browse our product ranges and contact us about specifications, availability, or quotations. Product images and descriptions are a guide. Please confirm the material, dimensions, finish, quantity, and intended use with us before ordering.

Sending an enquiry or creating an account does not confirm an order. Prices, payment terms, delivery arrangements, and any product warranty must be confirmed in the quotation or order agreement. These website terms do not replace a separate agreement for the supply of goods.

Your Account

You can create an account using email and password or an available Google or Microsoft sign-in option. Provide accurate details, protect your sign-in credentials, and use only accounts you are authorised to access. Contact us if you believe someone else is using your account.

Your account may show order history and an optional profile photo. Creating an account does not guarantee product availability, credit, or acceptance of an order.

Using The Website

Do not use the website to send spam, submit misleading information, upload harmful files, access another person's information, or disrupt the service. Only send drawings, specifications, and images that you have permission to share.

Our website content, branding, and product images belong to us or their respective owners. You may use product information to assess a purchase or request a quotation. Ask permission before reusing our content for other commercial purposes.

Privacy And Other Services

Our Privacy Policy explains how we handle enquiries, account details, and sign-in information. Google, Microsoft, and other external services have their own terms when you use them.

Problems, Changes, And Order Support

The website may be unavailable during maintenance or due to technical problems. We may update product information or correct errors. If you notice an error or cannot access your account, contact us.

For order changes, cancellations, or a problem with supplied goods, send us your order reference and details. We will review the request against the agreed order terms and applicable law. Nothing on this page takes away rights you have under applicable law.

Contact And Updates

For questions about these terms, email contact@radianttrading.ae or use our contact page. If these terms change, we will update this page and the date above.